Privacy Policy for Qyara Grocery

Effective Date: 14-01-2025 Last Updated: 14-01-2025 At Qyara Grocery, your privacy is our priority. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this policy carefully to understand how we treat your data. 1. Information We Collect We may collect the following types of information when you use our app: a. Personal Information Name, email address, phone number, and delivery address. Payment details (e.g., card or wallet information) when you make a purchase. b. Device Information Device model, operating system, unique device identifiers, and mobile network information. c. Usage Data App interactions, search queries, and order history. d. Location Data Real-time location data to provide location-based services such as nearby stores or delivery updates (with your explicit permission). 2. How We Use Your Information The information we collect is used to: Process orders, manage deliveries, and provide customer support. Improve our services and personalize your experience. Communicate promotions, updates, and offers (only with your consent). Ensure security and prevent fraudulent activities. Comply with legal obligations. 3. Sharing of Information We may share your information in the following cases: Service Providers: With third-party vendors who assist us in order fulfillment, payment processing, and technical support. Legal Requirements: When required by law, regulation, or court order. Business Transfers: In the event of a merger, sale, or acquisition. We ensure that any third party we work with adheres to strict data protection standards. 4. Data Retention We retain your data only as long as necessary to: Fulfill the purposes outlined in this policy. Comply with legal and regulatory obligations. You may request deletion of your data at any time, subject to applicable laws. 5. Your Privacy Choices a. Opt-out Options You can opt out of promotional communications through your account settings or by following the instructions in our emails. b. Access and Update You can access, update, or delete your personal data via the app or by contacting our support team. c. Location Services You can enable or disable location tracking via your device settings. 6. Security Measures We implement industry-standard security measures to protect your data. However, no system is entirely secure, and we encourage you to protect your credentials and devices. 7. Children's Privacy Our app is not intended for children under the age of 13. We do not knowingly collect data from children. If we become aware of any such data, we will delete it immediately. 8. Third-party Services Our app may include links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies independently. 9. Changes to This Privacy Policy We may update this privacy policy from time to time. Changes will be reflected on this page, and the "Last Updated" date will be revised accordingly. 10. Contact Us If you have any questions, concerns, or requests regarding this privacy policy, please contact us: Email:zsaddow3@gmail.com