PRIVACY POLICY

PRIVACY POLICY Last Updated: September 3, 2026 1. INTRODUCTION Call Mitra ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("the App"). Call Mitra is an audio calling app designed to help users connect with real people for voice conversations. Please read this policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not use the App. 2. INFORMATION WE COLLECT 2.1 Information You Provide Directly To provide our audio calling features, we may collect information you voluntarily provide, including: Account information (username, email address, phone number, password) Profile information (display name, profile picture, bio, interests) 2.2 Information Collected Automatically When you use the App, we automatically collect certain information about your device and usage: Device Information: Device model, operating system version, unique device identifiers, IP address, browser type, language settings, and time zone Usage Data: App features accessed, time spent, actions taken, crash logs, and diagnostic information 2.3 Audio Calling Permissions To provide audio calling functionality, the App requires the following permissions with your explicit consent: Microphone: For making and receiving voice calls Phone State: For call management features Internet Access: To connect calls through the App We do not record calls, access your contacts, camera, storage, or call logs. Voice data is transmitted in real-time for calling purposes only and is not stored. 3. HOW WE USE YOUR INFORMATION We use the collected data for the following purposes: Providing, maintaining, and improving the App's audio calling features Connecting users for voice conversations Personalizing your experience Sending administrative notifications (updates, security alerts) Responding to your comments, questions, and support requests Analyzing usage trends to improve functionality and performance Enforcing our Terms of Service and preventing abuse Complying with legal obligations 4. DATA SHARING AND DISCLOSURE 4.1 Third-Party Service Providers We may share your data with trusted third parties who perform services on our behalf, including: Hosting and cloud storage providers (e.g., AWS, Google Cloud) Analytics providers (e.g., Google Analytics, Firebase) for performance metrics Crash reporting tools (e.g., Firebase Crashlytics) for debugging Voice call infrastructure providers for routing and connectivity We require all third parties to use your data only for contracted purposes and to maintain confidentiality and data-protection standards. 4.2 Legal Compliance We may disclose your information if required by law, subpoena, or government request, or to protect the rights, property, or safety of Call Mitra, our users, or others. 4.3 Business Transfers In the event of a merger, acquisition, or asset sale, your data may be transferred. You will be notified via email or prominent notice on the App. 4.4 With Your Consent We may share your data for other purposes with your explicit consent. 5. DATA RETENTION We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When no longer needed, we securely delete or anonymize your data. Voice call data is transmitted in real-time and is not stored on our servers. 6. SECURITY We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. 7. YOUR RIGHTS AND CHOICES Depending on your jurisdiction, you may have the following rights: Access: Request a copy of your personal data Correction: Request corrections to inaccurate data Deletion: Request deletion of your data (subject to legal limitations) Withdraw Consent: Withdraw consent at any time (where processing is based on consent) To exercise these rights, contact us at [your-email@example.com] . We will respond within the timeframes required by applicable law. Device Permissions You can manage app permissions through your device settings (Settings > Apps > Call Mitra > Permissions). You may revoke the Microphone permission at any time, which will disable calling features. 8. CHILDREN'S PRIVACY We do not knowingly collect personal information from children under the age of 13 (or the applicable age of consent in your jurisdiction). If you believe we have collected data from a child, please contact us immediately, and we will take steps to delete such information. 9. THIRD-PARTY LINKS AND SERVICES The App may contain links to external websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before using their services. 10. INTERNATIONAL DATA TRANSFERS Your data may be transferred to and processed in countries outside your country of residence, which may have different data protection laws. We ensure appropriate safeguards are in place for such transfers. 11. CHANGES TO THIS PRIVACY POLICY We may update this Privacy Policy from time to time. We will notify you of any changes by: Posting the updated policy on this page Updating the "Last Updated" date above Providing in-app notifications (for significant changes) We encourage you to review this policy periodically. 12. CONTACT US If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: Call Mitra Email: [your-email@example.com] Address: [Your Business Address - optional] Website: [yourwebsite.com]